XT-Trax Tow for Roadside Assistance Patrols

Real-time monitoring and management of your roadside assistance service or courtesy patrol.

Roadside Assistance Fleet Software/Hardware Solutions & Service

Roadside assistance programs have many nuances and require a very specific data set. By using the XT-Trax Tow system, you can track violations, produce invoices, and provide the public with solid service patrol data highlighting the benefits of your program.

You’ll Get Transparency & Accountability

Service patrol programs are typically publicly funded, so it’s imperative that the public be provided with metrics that show the program’s value. Program managers also need to monitor contractor rates and adhere to program guidelines. XT-Trax Tow provides the data needed for this level of transparency and accountability.

Did You Know?

If you’ve ever broken down on a busy freeway and had a service patrol stop to help you out, you know how thankful you are for the roadside assistance. On California’s freeways especially, it’s a savior for stuck drivers. The Orange County Transportation Authority alone puts over 30 tow trucks on the road during peak morning and late-afternoon traffic times, with a smaller fleet patrolling midday and on weekends, according to this fact sheet.

The OCTA fleet covers 180 freeway miles, towing disabled vehicles off freeways to a safe location where they help people change a flat tire, put gas in an empty tank, fill a radiator with water, tape a busted hose, or jump-start a battery. All roadside assistance services are free to the public, funded by DMV fees and other sources. The result is a reduction in traffic congestion and faster-moving freeways.

We Help You Go From Concept to Reality

When you partner with XenaTech, we work closely with you to understand your specific requirements and objectives. We take your vision and combine it with our technical expertise to create custom solutions that meet your unique needs.

Our passion lies in harnessing the power of innovation to drive practical outcomes. If you have an idea you believe can truly revolutionize your roadside assistance operations, we want to hear about it — we can architect hardware and software integrations to create a solution that’s tailored to your needs.

With XenaTech, the possibilities are limitless – think big, and together, we can achieve it.

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